King Jewelers is happy to make every effort to accommodate your shipping requests. For security purposes, all packages shipped from King Jewelers require a signature upon receipt. All items are insured up to the point of acceptance by the recipient. The package will be considered accepted when any person receiving the package at the designated address signs for it from the delivering carrier.
The cost of returning any item will be incurred by the customer except in the event that the wrong item is shipped, or merchandise is received in a damaged or defective state. For additional information about returns, including procedures, please refer to our Return Policy.
Insurance for Shipping
Insurance to cover damage to goods during shipment is always factored into shipping charges. If merchandise is damaged in transit, the customer should immediately file a claim with the carrier in accordance with the carrier's then-current policies and procedures.
In the event of a merchandise return, the customer must purchase carrier-provided insurance adequate to cover the full retail value of the merchandise while in transit. We cannot issue refunds or credit for merchandise damaged in transit; such insurance is your only safeguard against this situation.
Note that King Jewelers will cover the cost of return shipping and insurance only if the returned merchandise is damaged or defective prior to the original shipment. For additional information about returns, including procedures, please refer to our Return Policy.
Insurance for Jewelry & Watch Purchases
Once you receive your new purchase, we recommend that you insure your item(s), especially with a value over $1,000. Most homeowners or renters insurance policies do not adequately cover jewelry, watch, or engagement ring purchases. When your item is shipped to you it will include information on Jewelers Mutual Insurance Company, which is an excellent way to insure your article of jewelry for the appropriate amount. Jewelry insurance typically runs about 1% annually to ensure properly coverage against theft and total loss, and is highly recommended. Jewelers Mutual is not affiliated with King Jewelers or Kings1912.com.
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